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Tuesday, June 5, 2007

Standby Confirmed

We don't fly on US Airways very much, so this news fell under the radar a bit. We caught it in the WSJ today. Late last month, US announced that they will no longer charge Dividend Miles preferred members for same-day confirmed standby.


First of all, we love confirmed standby. Anytime you can get your business done and get to the airport early is a win -- and to top that off with a guarantee that you'll actually out of the airport early is a huge value to the business traveller.


That said, we think $25 is a very reasonable charge for this guarantee. Your credit card should crawl out of your wallet on it's own to pay this at the kiosk. Unless...you have elite status, you know the earlier flight's not packed, and you know you're an elite that will clear standby and get a decent seat for free anyways.


Hence, the beauty of this policy revision. It's a nice tip of the hat to loyal passengers, for those times when the guaranteed seat really means a lot (i.e. during a time of heavy loads), but US probably isn't giving much away in revenue. These passengers knew it was many times unnecessary.

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