This is a bit outside our core discussion area, but we feel compelled to comment on JetBlue's new inflight Wi-Fi service, which apparently debuted a little while ago It seems pretty cool to offer this service, and we can understand people getting excited about it, so we're not surprised JetBlue's getting a bunch of media buzz. However, when we read the details we were left underwhelmed:
- Works on limited devices only
- Works only with Yahoo! mail
- Hardware/bandwidth won't allow for attachments to mail or full web access
- Probably only available on transcons
- No available roll-out plan
The most telling quote from JetBlue, "It's not marketable. It'll have to be more of a surprise and delight for our customers if they get it." Well, with that kind of attitude, they certainly can't charge for it. And they won't. Though they imply that someday if they can get it right they may. Which is why we're keeping an eye on this.
But in the meantime, we're just annoyed that this is portrayed as something really special when it seems to be little more than a parlor trick.
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